ICSRM Customer
Service Certifications
Sylvia Sparkle Consulting is proud to be an ICSRM Authorized Preparation Provider, offering world-classpreparation courses for internationally recognized customer service certifications.
About ICSRM Certifications
The Institute of Customer Service & Relationship Management (ICSRM) is a UK-registered professionalinstitute dedicated to advancing customer service excellence globally. Our certifications are recognized byprofessionals across multiple continents and industries.
Available Certification Programs
Certified Customer Service Professional (CCSP)
What You’ll Learn:
- Customer service fundamentals and best practices
- Communication and interpersonal skills
- Problem-solving and conflict resolution
- Service delivery excellence
Training Duration: 10 Days
Delivery Format: Hybrid
Certification Fee: N/A
Why Choose Sylvia Sparkle for ICSRM Preparation?
- Expert Training: Our experienced instructors guide you through comprehensive preparation
- Flexible Learning: Virtual and Hands-on training
- Proven Success: High pass rates and satisfied candidates
- Ongoing Support: Continuous guidance throughout your certification journey
Upcoming Sessions
Training Schedule & Enrollment
Certified Customer Service Professional Workshop (CCSP)
2-Weeks Training Workshop
Location: Accra, Ghana
How to Enroll:
Contact us today to secure your place in our next ICSRM certification preparation course.
See our next training schedule
About Sylvia Sparkle Consulting
Sylvia Sparkle Consulting Limited is a full-fledge consulting company that offers training and continuous development programs for both public and private business enterprises in Africa, helping professionals working in these enterprises gain world class education and build solid networks with their counterparts. We continue to enroll working class professionals in different professional certification programs, preparing them with the knowledge and tools needed to pass the certification exams and become members of professional bodies like ICSRM.
Ready to advance your customer service career with internationally recognized certifications?
Contact us today to begin your ICSRM certification journey!
Sylvia Sparkle Consulting is an authorized preparation provider for ICSRM certifications.
For official certification information, visit www.icsrm.org.uk
Sylvia Sparkle Consulting Ltd. provides professional training and certification programs for public and private enterprises across Africa—equipping professionals with world-class education and networks for career growth.
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